Kaizen: a Japanese term meaning “change for the better” or “continuous improvement.” It is a Japanese business philosophy regarding the processes that continuously improve operations and involve all employees. It is based on the belief that everything can be improved and nothing is status quo. It involves identifying issues and opportunities, creating solutions and rolling … Continue reading Kaizen: continuous improvement
With the world in lockdown and stepping into the dual world of; dealing with the COVID19 outbreak and also trying work out the ‘next normal’; there has been a lot of uncertainty, anxiety and also, which is good to see, a large degree of thought around the future being better for humankind. This extends to … Continue reading Best reads: May 2020
One of the most important decisions a business (c-suite/board/leadership team/investors) can make is which flavour of innovation is the right fit for their ambition in relation to countering disruption, creating compelling customer product experiences, moving from an analog to a cognitive business and also embracing new business models. There are 7 core flavours of innovation, … Continue reading 7 flavours of innovation
Product Strategy: visualised Good books and practitioners of product strategy have tried to outline what strategy is and how it translates into actionable practice over the past few years. Thinking about strategy is not new, of course, but its application to the internet economy and digital products has really been defined more clearly over the … Continue reading Must read: Product Strategy
Within my roles at Yahoo!, AOL & News Corp, I have had to lead remote teams or distributed teams across 4 continents, who together aligned around global or regional customer & business outcomes. These experiences, alongside the improvement in collaboration tools, has meant that the teams at IAG have been able to step into lockdown … Continue reading Lessons from leading remote teams & people
Traditional organisational structures of businesses, for decades, have been primarily hierarchical: layers of close-watching management and seniority determined by company tenure. When it comes to building modern organisations, especially when integrating or driven by remote employees, there is a better way to future proof your organisation. The traditional top-down team hierarchy The attributes of a … Continue reading In the right shape for the future?
As a daily Medium.com customer, there are days when I read (or listen) to posts/articles which make me think more about how I operate, think or shape myself in my professional and personal life. You know…when you read something that just hits the spot at the right time and makes you go ‘wow, that is … Continue reading Key skills behind a great product manager
I was asked to share with my new team at IAG what I listen to and read. Here is the list of podcasts and ‘go to’ books from me: Podcasts a16z: (Andreessen Horowitz): Software is eating the world: https://a16z.com/podcasts/ – great episode with Tim O’Reilly and Benedict Evans on Platforming the Future: https://a16z.com/2017/10/12/a16z-podcast-platforming-the-future/ TwiT: (This Week in Tech): … Continue reading Podcasts and reading list
What is it that I have learnt working in digital for over 20 years? What are the things in my career which have made the most impact on myself & those who have worked with me over that time? I regularly get asked to provide insight, guidance & direction on how to approach customer, business … Continue reading Operating Principles: what rules do you operate by?
Originally posted on The Overspill: when there's more that I want to say:
Amit Singhal in 2011 showing a comparison of search volumes from mobile and “early desktop years”. Photo by Niall Kennedy on Flickr. Amit Singhal, Google’s head of search, let slip a couple of interesting statistics at the Re/Code conference – none…